Insights & Best Practices
StopNCII and Cinder Partner to Prevent Non-Consensual Intimate Imagery
Cinder is partnering with StopNCII.org to improve the industry response to Non-Consensual Intimate Imagery.
Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform
Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.
Queues: Agility, Customization, and Automating Triage
We built Queues in the Cinder platform to be highly configurable. This post will look at how this flexibility enables faster process change and supports more automated reviews.
Trust & Safety: The Decision Spectrum and Organizational Structure
At Cinder, we conceptualize some of that complexity in the Decision Spectrum, a framework that describes a range of Trust & Safety decision types on a spectrum reflecting various levels of complexity.
Measuring Trust and Safety
Measuring the success (and limitations) of a Trust & Safety program is a complex process, particularly because many Trust & Safety departments are considered cost centers.
Countering Terrorism on Digital Platforms
Digital communications platforms are part of the geopolitical battlespace - and that reality will test platforms in new ways. No company will balance all the considerations perfectly – that cannot and should not be our expectation – but those companies that prepared for these moments will manage better than those that did not.
Know Your (North Korean) Applicants: How We Use Cinder to Identify Fraudulent Candidates in our Hiring Pipeline
We built a Know Your Applicant process that utilizes Cinder itself to screen for fraudulent applicants. It’s working.
StopNCII and Cinder Partner to Prevent Non-Consensual Intimate Imagery
Cinder is partnering with StopNCII.org to improve the industry response to Non-Consensual Intimate Imagery.
Maximizing QA Impact: Tools, Scaling, Metrics, and the Role of AI
QA is a powerful mechanism for aligning your decisions with your strategic goals. Here's a breakdown on how to maximize your QA effort for your trust and safety teams.
Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform
Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.