Managed operations for
end-to-end support.
You define the mission, we make it happen. With Cinder’s managed operations, you define policies and guidelines; we optimize your AI and handle human ops end-to-end.
Accurate, cost-effective decisions.
Focus on innovation with Cinder’s industry-leading safety operations and get more value from your vendor budget. Traditional BPOs aren’t incentivized for efficiency and AI moderators alone are not reliable enough. With Cinder, you get the best of both worlds.
Incentivized for efficiency
You define the policies, the scope, and the ways of working. We’ll take care of the rest, at a fixed cost. It is on us to improve efficiency.
Make the most of your time
No more worrying about whether you’re getting the most out of your BPO. Cinder handles workforce planning, tooling, and operational optimization so you can focus on policies, evaluation, and efficacy.
Fraction of a traditional cost
With Managed Operations you get cutting edge AI, our industry-leading platform, and human decision support at a fraction of the price of a traditional BPO.
Custom control and oversight.
You control your policies and your workflows; we implement them.
Built-in Evaluation Tools
Track effectiveness in real-time using our built-in evaluation tools. Our dashboards show how AI, our moderators, and your FTE’s are doing.
FTEs and Contractors in the same tool
Cinder’s robust permissioning means seamless collaboration between contractors and your FTEs. Give access to only the people who need it, while restricting access to people without need to know.
AI management.
It’s not AI versus humans. It’s about optimizing both to meet your mission, in one platform.
Track record of innovation
At Cinder, we both use and protect industry-leading AI tools. Our AI native platform was built to maximize those tools for your mission.
Fast Changes
Update policies, arrange training queues, and shift enforcement standards with the click of a button.
You're buying managed ops; you get industry-leading AI and decision platform with it.
Focus on the decisions only you can make - and save resources while doing it. Cinder will optimize your operations with the best AI, industry-leading platform, and a team you can trust.
