Insights & Best Practices
Cinder Is Partnering With The Appeals Centre Europe
We’re excited to announce the partnership between Cinder and the Appeals Centre Europe. The Appeals Centre Europe will use the Cinder platform to review cases initially from Meta, TikTok, and YouTube.
Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)
This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.
Engineering Insights: How fast data queries with django-zeal support content moderation in Cinder
We’re excited to publicly release django-zeal, a Python package used extensively at Cinder to supercharge database queries by detecting more types of N+1 queries, with more actionable error messages and advanced configurability.
Cinder Joins the Christchurch Call
Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.
Queues: Agility, Customization, and Automating Triage
We built Queues in the Cinder platform to be highly configurable. This post will look at how this flexibility enables faster process change and supports more automated reviews.
Trust & Safety: The Decision Spectrum and Organizational Structure
At Cinder, we conceptualize some of that complexity in the Decision Spectrum, a framework that describes a range of Trust & Safety decision types on a spectrum reflecting various levels of complexity.
Countering Terrorism on Digital Platforms
Digital communications platforms are part of the geopolitical battlespace - and that reality will test platforms in new ways. No company will balance all the considerations perfectly – that cannot and should not be our expectation – but those companies that prepared for these moments will manage better than those that did not.
Why Your Moderation Strategy Is Failing Users—and How to Fix It with Data Labeling
A step-by-step guide for teams that want to learn how to shift from an action-centric to a policy-centric moderation approach that is fair, transparent, and scalable.
Cinder Is Partnering With The Appeals Centre Europe
We’re excited to announce the partnership between Cinder and the Appeals Centre Europe. The Appeals Centre Europe will use the Cinder platform to review cases initially from Meta, TikTok, and YouTube.
OpenAI’s new content moderation API is now available in Cinder
Yesterday OpenAI released a new model for their Moderation API, omni-moderation-latest, and today it’s available within Cinder as part of our detection management module.
We found North Korean engineers in our application pile. Here’s what our ex-CIA co founders did about it.
Cinder is part of a growing list of US-based tech companies that encounter engineering applicants who are actually suspected North Korean nationals. Here's what we're doing about it.
Engineering Insights: How fast data queries with django-zeal support content moderation in Cinder
We’re excited to publicly release django-zeal, a Python package used extensively at Cinder to supercharge database queries by detecting more types of N+1 queries, with more actionable error messages and advanced configurability.