Integrated quality assurance to
guarantee safety and accuracy.

Monitor, analyze, and improve reviewer accuracy with an integrated platform designed for AI, data annotation, and trust and safety.

Configurable QA queues.

Build QA queues based on content type, reviewer team,  automated workflow, or policy.
Don’t hope your models work; evaluate their efficacy to improve confidence and function.
Evaluate moderator or annotator accuracy to drive training and resource allocation.
Create benchmarks for accuracy to understand how your decisions measure up.

Grade-the-grader.

Cinder enables multi-layered QA so your BPO, in-house experts, and sources of truth can all engage - at the right level at the right moment.

Built-In QA dashboards.

QA provides actionable intelligence to improve operations. Harness platform metrics tailored to your team's needs so you can improve training and adjust actioning thresholds.
Grade by moderator or annotator, by team, by policy, and more.
Review all decisions or filter by violation, policy, reviewer, and more.

QA model performance.

Continuously assess, improve, and benchmark model performance using Cinder's QA tools for automated and human decisions.
Track model performance and effectiveness, enabling continuous improvement and refinement.
Optimize thresholds in real-time as benchmarking illustrates model efficacy.

Cinder is trusted by

See how Cinder can help your Trust and Safety teams.

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