Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform

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Great news for companies looking to achieve cross-platform user access authorization: Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.

Why do permissions matter in Content Moderation? 

Cinder has long had a robust permissioning system that is used by customers for a range of purposes: ensuring only Admins can adjust policies or automations, limiting certain decision types to FTEs, separating different teams of moderators by language or skillset, and enabling outsourcing by preventing access to highly sensitive information. In this way, these tools for clustering groups of moderators is both a security and workforce management tool. 

Cinder’s permissions are also useful for managing AI agents, which can be constrained using the same permissioning structure used for human decision makers. 

What is SCIM support for Content Moderation? 

SCIM is the process of allowing companies to provision user account access. So instead of authorizing a myriad of access across many platforms, systems admins can provision user accounts and then sync them to specific cloud software licenses they want to make accessible. 

For teams using Cinder for content moderation, this means you can now provision (and, deprovision) user accounts for your trust and safety team members via your Okta Azure AD identity provider. 

What is the benefit of using SCIM identity providers for trust and safety software?

There are several upsides to provisioning user access to your trust and safety software, including:

• Sensitive information remains secure: Only the teammates that need it are given access to the sensitive information in your content moderation software.
• Deactivation without loopholes: Ensure that access to your content moderation software is quickly granted or removed for teammates that need it. 
• Scale safely: Efficient provisioning and deprovisioning of users as your online safety needs expand means staying secure without compromising speed.

Cinder was built with a core premise of enabling teams to monitor and protect their corners of the internet. Enabling SCIM for your content moderation software is a logical expansion of your continued internet safety efforts.

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