the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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Why Salesforce Doesn’t Cut It As A Content Moderation Platform

Using Salesforce as a content moderation platform becomes clunky, expensive, and inefficient. Here are tips on how to smoothly migrate off Salesforce.

Cinder partners with ROOST to support open source safety

Cinder is excited to partner with ROOST to further support online safety in open source tools, a cause at the root of Cinder's mission.

Trust & Safety Lessons for National Security Innovation

What the national security community can learn from the world's most innovative Trust & Safety teams.

Why Your Moderation Strategy Is Failing Users—and How to Fix It with Data Labeling

A step-by-step guide for teams that want to learn how to shift from an action-centric to a policy-centric moderation approach that is fair, transparent, and scalable.

Cinder Is Partnering With The Appeals Centre Europe

We’re excited to announce the partnership between Cinder and the Appeals Centre Europe. The Appeals Centre Europe will use the Cinder platform to review cases initially from Meta, TikTok, and YouTube.

OpenAI’s new content moderation API is now available in Cinder

Yesterday OpenAI released a new model for their Moderation API, omni-moderation-latest, and today it’s available within Cinder as part of our detection management module.

Know Your (North Korean) Applicants: How We Use Cinder to Identify Fraudulent Candidates in our Hiring Pipeline

We built a Know Your Applicant process that utilizes Cinder itself to screen for fraudulent applicants. It’s working.

StopNCII and Cinder Partner to Prevent Non-Consensual Intimate Imagery

Cinder is partnering with StopNCII.org to improve the industry response to Non-Consensual Intimate Imagery.

Maximizing QA Impact: Tools, Scaling, Metrics, and the Role of AI

QA is a powerful mechanism for aligning your decisions with your strategic goals. Here's a breakdown on how to maximize your QA effort for your trust and safety teams.

Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform

Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.

Why Salesforce Doesn’t Cut It As A Content Moderation Platform

Using Salesforce as a content moderation platform becomes clunky, expensive, and inefficient. Here are tips on how to smoothly migrate off Salesforce.

Improve Your QA Speed and Accuracy: How Patreon Uses Cinder For Data Labeling

Unlike standalone QA tools, Cinder’s QA suite is built directly into our content moderation platform.