Insights & Best Practices
StopNCII and Cinder Partner to Prevent Non-Consensual Intimate Imagery
Cinder is partnering with StopNCII.org to improve the industry response to Non-Consensual Intimate Imagery.
Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform
Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.
Why Salesforce Doesn’t Cut It As A Content Moderation Platform
Using Salesforce as a content moderation platform becomes clunky, expensive, and inefficient. Here are tips on how to smoothly migrate off Salesforce.
Cinder partners with ROOST to support open source safety
Cinder is excited to partner with ROOST to further support online safety in open source tools, a cause at the root of Cinder's mission.
Trust & Safety Lessons for National Security Innovation
What the national security community can learn from the world's most innovative Trust & Safety teams.
Why Your Moderation Strategy Is Failing Users—and How to Fix It with Data Labeling
A step-by-step guide for teams that want to learn how to shift from an action-centric to a policy-centric moderation approach that is fair, transparent, and scalable.
Cinder Joins the Christchurch Call
Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.
Toward a Concept of Trust & Safety Orchestration
What is orchestration and how does it matter to Trust & Safety? How can managing and coordinating responses to platform abuse increase human-machine effectiveness?
Queues: Agility, Customization, and Automating Triage
We built Queues in the Cinder platform to be highly configurable. This post will look at how this flexibility enables faster process change and supports more automated reviews.
Trust & Safety: The Decision Spectrum and Organizational Structure
At Cinder, we conceptualize some of that complexity in the Decision Spectrum, a framework that describes a range of Trust & Safety decision types on a spectrum reflecting various levels of complexity.
Measuring Trust and Safety
Measuring the success (and limitations) of a Trust & Safety program is a complex process, particularly because many Trust & Safety departments are considered cost centers.
Countering Terrorism on Digital Platforms
Digital communications platforms are part of the geopolitical battlespace - and that reality will test platforms in new ways. No company will balance all the considerations perfectly – that cannot and should not be our expectation – but those companies that prepared for these moments will manage better than those that did not.