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the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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Measuring Trust and Safety

Measuring the success (and limitations) of a Trust & Safety program is a complex process, particularly because many Trust & Safety departments are considered cost centers.

Countering Terrorism on Digital Platforms

Digital communications platforms are part of the geopolitical battlespace - and that reality will test platforms in new ways. No company will balance all the considerations perfectly – that cannot and should not be our expectation – but those companies that prepared for these moments will manage better than those that did not. 

How Cinder Interviews Engineers

Engineers are at the center of everything we do at Cinder, so hiring people with the right skills to succeed at our stage of development is critical. Our engineering interview process is designed to identify those individuals.

Build vs. Buy: Trust & Safety Edition

Today, Trust & Safety teams have a robust set of vendor options and so face a question long-pondered by leaders in other areas of the business: whether to build or to buy.

The Trust & Safety Funnel: A Framework for Product, Operations, and Policy

By recognizing and understanding the interconnected roles that policy, product, and operations departments play, teams will be empowered to enhance cross-functional communication, anticipate and prepare for downstream changes, and work together more effectively.

How Our Team Puts Cinder’s Values into Practice

We put our company values – being empathetic, relentless, and intentional – into everything we do. But values without action mean nothing.

Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform

Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.

Why Salesforce Doesn’t Cut It As A Content Moderation Platform

Using Salesforce as a content moderation platform becomes clunky, expensive, and inefficient. Here are tips on how to smoothly migrate off Salesforce.

Improve Your QA Speed and Accuracy: How Patreon Uses Cinder For Data Labeling

Unlike standalone QA tools, Cinder’s QA suite is built directly into our content moderation platform.

Cinder partners with ROOST to support open source safety

Cinder is excited to partner with ROOST to further support online safety in open source tools, a cause at the root of Cinder's mission.

Cinder for AI Trust, Risk and Security Management (TRiSM)

AI Trust, Risk, and Security Management (TRiSM) is critical in ensuring AI systems deliver reliable, mission-aligned outcomes while mitigating risks such as unpredictability, adversarial exploitation, and compliance issues. Learn how Cinder's platform empowers organizations with accountability, observability, flexibility, and security tools to integrate and manage AI effectively within complex workflows.

Trust & Safety Lessons for National Security Innovation

What the national security community can learn from the world's most innovative Trust & Safety teams.