the CINDER Blog

Insights & Best Practices

Articles and stories about Trust and Safety
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TrustCon 2024: All The Info You Need

Cinder is proud to once again be a sponsor for Trust Con 2024. Use this page as a reference for where you can find us: events, talks, happy hours, and more! See you there.

Brian Fishman Keynote to Terrorism and Social Media Conference (June 17, 2024)

This is the text of a keynote presentation given at the Terrorism and Social Media (TASM) at Swansea University on June 17, 2024. It has been lightly edited for clarity, contains fewer images than those presented during the live presentation, and includes several hyperlink references not applicable for a live audience.

Cinder Joins the Christchurch Call

Cinder is proud to join the Christchurch Call, a multi-stakeholder community established after the Christchurch, New Zealand terrorist attack in 2019.

Toward a Concept of Trust & Safety Orchestration

What is orchestration and how does it matter to Trust & Safety? How can managing and coordinating responses to platform abuse increase human-machine effectiveness?

Queues: Agility, Customization, and Automating Triage

We built Queues in the Cinder platform to be highly configurable. This post will look at how this flexibility enables faster process change and supports more automated reviews.

Trust & Safety: The Decision Spectrum and Organizational Structure

At Cinder, we conceptualize some of that complexity in the Decision Spectrum, a framework that describes a range of Trust & Safety decision types on a spectrum reflecting various levels of complexity.

Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform

Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.

Why Salesforce Doesn’t Cut It As A Content Moderation Platform

Using Salesforce as a content moderation platform becomes clunky, expensive, and inefficient. Here are tips on how to smoothly migrate off Salesforce.

Improve Your QA Speed and Accuracy: How Patreon Uses Cinder For Data Labeling

Unlike standalone QA tools, Cinder’s QA suite is built directly into our content moderation platform.

Cinder partners with ROOST to support open source safety

Cinder is excited to partner with ROOST to further support online safety in open source tools, a cause at the root of Cinder's mission.

Cinder for AI Trust, Risk and Security Management (TRiSM)

AI Trust, Risk, and Security Management (TRiSM) is critical in ensuring AI systems deliver reliable, mission-aligned outcomes while mitigating risks such as unpredictability, adversarial exploitation, and compliance issues. Learn how Cinder's platform empowers organizations with accountability, observability, flexibility, and security tools to integrate and manage AI effectively within complex workflows.

Trust & Safety Lessons for National Security Innovation

What the national security community can learn from the world's most innovative Trust & Safety teams.