Insights & Best Practices
Announcing SCIM support for Cinder: User Management That Spans Your Content Moderation Platform
Cinder now supports SCIM (System for Cross-domain Identity Management). This means that access to the sensitive information in your trust and safety software remains secure and accessible to only those teammates that need it.
Improve Your QA Speed and Accuracy: How Patreon Uses Cinder For Data Labeling
Unlike standalone QA tools, Cinder’s QA suite is built directly into our content moderation platform.
Measuring Trust and Safety
Measuring the success (and limitations) of a Trust & Safety program is a complex process, particularly because many Trust & Safety departments are considered cost centers.
Countering Terrorism on Digital Platforms
Digital communications platforms are part of the geopolitical battlespace - and that reality will test platforms in new ways. No company will balance all the considerations perfectly – that cannot and should not be our expectation – but those companies that prepared for these moments will manage better than those that did not.
How Cinder Interviews Engineers
Engineers are at the center of everything we do at Cinder, so hiring people with the right skills to succeed at our stage of development is critical. Our engineering interview process is designed to identify those individuals.
Build vs. Buy: Trust & Safety Edition
Today, Trust & Safety teams have a robust set of vendor options and so face a question long-pondered by leaders in other areas of the business: whether to build or to buy.
The Trust & Safety Funnel: A Framework for Product, Operations, and Policy
By recognizing and understanding the interconnected roles that policy, product, and operations departments play, teams will be empowered to enhance cross-functional communication, anticipate and prepare for downstream changes, and work together more effectively.
How Cinder built a NCMEC integration that streamlines the reporting process
Learn how Cinder is helping customers automate and integrate their platforms with NCMEC's CyberTipline to improve quality and efficiency in their reporting.
Building Bolt: How We Launched Cinder’s New Design System
Trust and Safety professionals operate in high-stakes environments where every second counts and accuracy is paramount. That’s why Cinder has invested deeply in building Bolt, Cinder’s new design system, with flexibility, scalability, and precision at its core.
Why Your Moderation Strategy Is Failing Users—and How to Fix It with Data Labeling
A step-by-step guide for teams that want to learn how to shift from an action-centric to a policy-centric moderation approach that is fair, transparent, and scalable.
Cinder Is Partnering With The Appeals Centre Europe
We’re excited to announce the partnership between Cinder and the Appeals Centre Europe. The Appeals Centre Europe will use the Cinder platform to review cases initially from Meta, TikTok, and YouTube.